What you see
Chats, leads and purchases need nothing extra. Leads and purchases need automatic events turned on when you connected WhatsApp (not available in the EU, UK or Japan).
Ad names, campaigns, spend and cost per result need your ad account connected.
Connect your ad account
- Open Analytics → Ad results.
- Click Connect ad account.
- Pick your ad account from the list, or paste its ID from the top left of Ads Manager.
Over the API
messages:read
240000 with INR is ₹2,400. spend and cost_per_result are null until an ad account is connected and readable; spend_unavailable_reason says why. meta_conversations is Meta’s own count of conversations started, which uses a 7-day attribution window and can differ from conversations.
To act on a lead the moment it happens, subscribe to the conversion.detected webhook.